Monday, November 25, 2013

So was this a conference or a user forum? D2L Ignite 2013: Colorado Region

The 2013 D2L Ignite Regional User Forum was held in Westminster last Friday, hosted by CU-Boulder. This was the second year of the mini-conference, combining a sprinkling of user sessions with a heavy dose of D2L advertising. And this is referred to as a conference rather than user forum for reasons explain later.

The first session attended was a presentation on the use of D2L for non-credit, user group environments by CU Boulder's Aisha Jackson. The session described how CU is handling non-credit group environments, similar to RHCHP's "Info at Your Fingertips". Aisha provided a couple of great ideas for improving this resource while validating the unenroll problem that appears to plague everyone using D2L for non-credit group environments.

The session on D2L widgets was standing-room-only so I moseyed over to Debra Warren and Anne Bekoff's (CU-B) session on using D2L as a document repository. A handout provided project management hints while Debra and Anne emphasized how the use of D2L for document collection can greatly assist overworked administrative staff.

Word-of-mouth told me that I missed possibly the best session of the conference, hosted by Regis' very own Greg Hatayama. Greg put together the LMS System Administrator Round Table Discussion, a forum for discussing successes and challenges administering the D2L back-end. I heard after-the-fact some very positive feedback on session content as well as Greg's moderation skills. There was spirited discussion centering on chronic D2L support issues. Thankfully, D2L reps were in conspicuous attendance and taking copious notes.

And this brings me to why this year's Ignite was more of a mini-conference rather than a user forum. In general, conferences:
-charge a registration fee ($90/head).
-have information sessions (20 total).
-have keynotes (Barry Dahl, D2L communications manager).
-have associated vendor fairs (two vendors plus D2L).
-serve fancy lunches (chicken and veggies).
-take place in hotels (Westminster Westin).
-have banners adorning the conference areas (in ballroom and vendor areas).

Conferences place a high emphasis on atmosphere with a conspicuous vendor influence.

On the other hand, user forums are more home grown with less emphasis on conference glitz, glamour and vendor marketing and greater emphasis on content. In general, user forums:
-charge no registration fees (unless lunch is served).
-emphasize discussion on common problems and issues.
-begin with a welcome message from a recognized regional leader.
-may serve boxed lunches.
-take place at a regional institution.
-do not have a vendor presence.

Don't get me wrong. Ignite was certainly well organized and hit the mark for a small, regional conference. Kudos to host CU-B for pulling this off. I just think that Ignite misses the point of what constitutes a user forum. I'll be anxiously awaiting the CFP for the 2014 Ignite so that more discussion-centered round tables can be proposed that feature community discussions on user support issues. Let's make Ignite less of a mini-Fusion and more of a user support forum.

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